Terms of Service

Welcome to Buhppy.com. By accessing or placing an order from our website, you agree to the following Terms of Service. Please read them carefully before using our services.


1. Introduction

These Terms of Service govern your use of Buhppy.com and all related services provided by Buhppy, a Bangladesh-based online shop. By using our website, you accept these terms in full.

If you disagree with any part of the terms, you must not use our website.


2. Eligibility

By using Buhppy.com, you confirm that:

  • You are at least 18 years old, or are using the service under the supervision of an adult/guardian.

  • You are capable of entering into legally binding agreements.


3. Account & Information Accuracy

You are responsible for providing accurate and complete information during checkout, including:

  • Full name

  • Phone number

  • Delivery address

Incorrect or incomplete information may result in delayed or failed deliveries.


4. Pricing & Payment

  • All product prices listed on the website are subject to change without prior notice.

  • We offer Cash on Delivery and bKash Personal payment options.

  • Once an order is confirmed, cancellation is not guaranteed and depends on processing status.


5. Order Confirmation

After placing an order, our team may contact you via phone for verification.

  • Orders that cannot be verified may be automatically canceled.

  • We reserve the right to decline or cancel any order for any reason.


6. Delivery Policy

Delivery timelines:

  • Dhaka City: 2–3 days

  • Outside Dhaka: 3–4 days

Delivery charges:

  • Dhaka: 70৳

  • Gazipur/Savar/Keraniganj: 100৳

  • Outside Dhaka: 150৳

Important:
Customers must check the product in the presence of the delivery person.
Once the delivery person leaves, no claims will be accepted.


7. Return & Replacement Policy

We do not offer refunds.
Replacement is only allowed if the customer reports issues while the delivery agent is present.

Valid reasons for replacement:

  • Wrong item

  • Wrong size

  • Damaged, torn, or broken item

  • Product not matching the photo

  • Product not working

Claims made after the delivery agent leaves will not be accepted.


8. Product Description & Color Accuracy

We attempt to display product details as accurately as possible.
However:

  • Colors may appear slightly different due to screen settings or lighting.

  • Sizes may vary slightly based on measurement differences.


9. Intellectual Property Rights

All content on Buhppy.com—including text, images, logos, graphics, product photos, and layout—is the intellectual property of Buhppy and may not be used without permission.


10. Limitation of Liability

Buhppy will not be liable for:

  • Delays due to courier company issues

  • Damages caused after delivery

  • Losses due to inaccurate information provided by the customer

  • Misuse of products by customers


11. Modifications to Terms

We may revise these Terms of Service at any time. Continued use of the website signifies acceptance of updated terms.


12. Contact Information

For questions regarding these Terms, contact us:
Phone: 01904707219
Email: bobyismat01904@gmail.com
Address: Abdulla Bagh, Uttar Badda, Dhaka-1212